Discovery & planning
Understand the business before writing code. What outcome are you after? What constraints exist (apps, integrations, deploy windows)? We scope from outcomes, not features.
Our team writes Liquid every day and knows the workarounds for Shopify's limitations. When something isn't working, we don't shrug and say "that's just how Shopify is."
Theme work, custom storefront, integrations and the awkward Plus-only features. Senior, in-house, no offshore handoffs.
Development pairs with /shopify-seo and /speed-optimization — the same team, the same theme, the same deploy.
Understand the business before writing code. What outcome are you after? What constraints exist (apps, integrations, deploy windows)? We scope from outcomes, not features.
Functional requirements, technical approach, dependencies, testing criteria, rollback plan. You sign off before development starts.
Work in your Shopify environment with proper version control. Regular check-ins for larger projects; staging previews; PR-based review.
Functionality, performance, mobile experience, browser compatibility, no conflicts with existing apps or theme code. Real-device testing on the slow phones.
Careful deployment during low-traffic windows. Post-launch monitoring, fix-fast SLA, and a rollback plan you don’t have to think about.
Quotes are fixed-scope. We’d rather be specific than vague — if you bring us an outcome, we’ll come back with a number.
Discuss your projectSmall customisations: days. Medium projects: 2-6 weeks. Large projects vary significantly based on complexity.
Usually yes, though sometimes themes are so poorly coded that starting fresh is more cost-effective.
Absolutely. Most clients move onto a support retainer after their initial project.
Site speed is always a consideration. We won't add customisations that significantly slow your store down.
operator@hollowpoint:~$cat next-step.txt
No hard sell, no unnecessary jargon. Straightforward advice from people who know Shopify inside and out.